Capital City Auto

Update: The truck I have purchased is a total freaking lemon, words cannot describe the pos I’ve bought. As a first time buyer and being a teen, I feel as if I was taken advantage of, as of right now the truck is experiencing transmission issues, over heating issues, and something with the front axel system. I can no longer drive my truck more than 20 minutes without it overheating. I had it into the shop again due to the transmission going into limp mode, I was told it was caused by my after market sound system. Would definitely recommend going other places before making a final decision here. The customer service at this places is phenomenal, I would definitely talk to Tomas if you are in the market for a car he is on top of it and able to work some magic. I ended up buying a 2018 Chevrolet Silverado tan great for 4 days but then the water pump blew up, they were quick to resolve the issue and had it fixed within 2 days, that was my only down side to this place other than that the customer was great.

Please beware of buying from this establishment! The customer service was absolutely AWFUL! Austin is extremely unprofessional and quite frankly a grotesque individual. He takes the the greasy "used car salesman" stereotype to a whole new level. I was looking for a used Jeep Wrangler and went to Capital City Auto to test drive one of interest. Austin unprofessionally talked my ear off the entire drive, telling me all of his personal information (including when he thinks he will die - marked by a tattoo on his wrist, and the car accidents he has been in). When buying the vehicle, Austin uncomfortably continued to push the warranty package on me, when I declined more than twice. I will say Marwin, the finance manager, was a completely different character and very pleasant to work with. As I got in the vehicle to drive off the lot, I turned on the stereo realized the speaker on the roll bar was blown out. I drove two blocks and turned around to immediately report the poor speaker system to the dealership. Austin berated me for not purchasing the warranty, falsely accused me of "blowing the speaker" out myself and said I was gone for 30 minutes, not two minutes. The activity of when I left to when I came back is recorded on their cameras and also on my phone stamps. When my wife called the dealership to speak with a manager, Austin told her it was illegal for her to call on my behalf. He was atrociously rude and lied profusely about the entire sales experience. The next day I went back down, myself, and he continued to yell in my face, refused to give me the manager's contact information and then had the audacity to text me multiple times on my personal phone. I will be reporting this behavior as harassment. As someone who has worked in sales and also customer service for the majority of my life, I am beyond appalled by this unprofessional and gross behavior. Please look elsewhere for a used vehicle. This place is garbage.